Software Support

If you need software support for MobileMap, InventoryManager, Spatial CMS or any other application we offer, our software teams is ready to help.  You can reach us via one of the methods below:  

Web Based Support 

Our software support portal provides online documentation, a searchable Knowledge Base, and links to submitting support tickets.  This is definitely the best place to start looking for support.

Email: support@woodlandsg.atlassian.net

Sometimes a simple email is the best way to request support.  You can email a question and include attachments with screenshots, data files or other information to this support email. Try to include a summary of the issue (in a short phrase of a few words) in the email title (e.g., GPS not working in MobileMap) to help us get started in solving the issue.  

Phone: (720) 712-4334 

If you are in the field or need immediate support, try us on our dedicated support line.  Our team tries to answer these calls as they come in.  If no answers, leave a detailed message.  Someone will follow-up with you soon.